WHOLESALE TERMS + CONDITIONS

 

Effective Date: February 22, 2019

Wholesale Price + Purchasing

Opening orders have a minimum of $300 wholesale. Repeat orders have a minimum of $200 wholesale. Jennifer Joan will provide one set of free complimentary testers on all initial orders over $300. After the initial tester is empty, it is the stockist’s responsibility to purchase new testers. Stockists are not permitted to sell Jennifer Joan products for less than the manufacturer’s suggested retail price (MSRP), with the exception of full store discounts, i.e. Boxing Day. All products ordered and purchased will be the property of the buyer; no product will be bought back by Jennifer Joan.


Stockist Shop + Payment

Orders may be placed online via the ‘Wholesale’ page on our website JenniferJoan.ca with the use of a unique login given to you once your shop has been approved as a Jennifer Joan stockist. Payment is due at the time of order before shipment/delivery. We accept major credit cards.


Shipping

All orders will be shipped or delivered locally within 4 to 7 business days of receipt of payment. Orders are shipped via Canada Post unless otherwise specified. Shipping costs are paid by the stockist.


Refunds + Cancellations

Returns due to damage after delivery will not be accepted. If items are damaged during shipping, they will be replaced at no additional charge. Product may be refunded or credited to your stockist account based on complaint. If an item is unsatisfactory, please send an email to [email protected] for the item to be considered for a refund. Refunds are granted on a case-by-case basis and there must be documentation of your refund request.


If you have any questions regarding these Terms and Conditions, please email us at [email protected].

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